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These are reports tabulated from the calls to the US EPA's RCRA / Superfund / EPCRA hotline. The hotline attempts to answers questions for business about hazardous waste (RCRA) and federally-mandated remediation (cleanups), also known as "Superfund.
We say "attempts to" because, in our past experience, the hotline has been staffed entirely by a subcontractor who often used very young, inexperienced people to answer the phones. The answers they gave seemed to be wrong as often as they were correct... a lot like the IRS hotline, if you remember how reliable THEY are! And like the IRS Hotline, guess who's in trouble if they give you a wrong answer? That's right, you are.
So what's the value of the reports? Several things -
They tell you what are the hot issues are in the environmental / regulatory compliance area.
They give you hard figures for marketing purposes
they provide Q&A, which, if you agree with the answer, may be helpful in convincing state regulators of your position.
They inform you of new EPA publications
The EPA does not release these immediately, so they usually run about 2 or 3 months behind. For example, the April 2004 report was just released on June 28, 2004.
Monthly Call Center Reports
2004
2003
2002
2001
2000
1999
1991 Monthly Call Center Reports
